The Puteri Pacific Johor Bahru, Johor Bahru ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

Jalan Abdullah Ibrahim, Johor Bahru, Malaysia, 80730

The Puteri Pacific Johor Bahru features a gleaming white facade and serves as a 3.5-star family-friendly hotel in the heart of the Central District. Its proximity to Johor's main cultural attractions, such as the Royal Abu Bakar Museum, enhances its significance for both leisure and business travelers. This hotel combines traditional Malaysian hospitality with modern amenities to cater to diverse guest needs. Located just a five-minute drive from the causeway to Singapore, it offers easy access for international visitors.

Location

The Puteri Pacific Johor Bahru is situated within walking distance of key cultural sites, including the Johor Bahru City Square and the Sultan Abu Bakar State Mosque. The hotel's 24-hour reception offers services for airport shuttles and car rentals. Additionally, for those traveling by car, parking spaces are available on-site.

Rooms

All guestrooms at The Puteri Pacific Johor Bahru are elegantly decorated with mahogany wood furniture. Each room includes amenities such as air conditioning, free WiFi, and complimentary toiletries. Guests can choose from different room types, including spacious suites with city or Straits of Johor views. Thoughtful touches like 24-hour room service and safe facilities enhance the comfort and convenience of each stay.

Eat & Drink

The hotel features three dining options, including The Puteri Café, which serves an international buffet and local delights throughout the day. Champions Sports Bistro offers Mediterranean specialties, catering to a variety of culinary preferences. Guests can also enjoy the outdoor pool area, which adds a relaxed atmosphere for dining.

Leisure & Business

A variety of sports and leisure options are available, including tennis, a fitness center, and a spa offering Swedish massages. Business guests can utilize conference and meeting facilities that meet their needs. The hotel staff provides assistance with airport transfers and car hires for added convenience.

“The central location made it easy to explore nearby shopping and dining options.”view full review

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“Had a wonderful stay, thoroughly enjoyed my experience here!” view full review

Top location:Highly rated by recent guests(8.2)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Public parking is possible at a location nearby for free.

Wireless internet is available in the entire hotel for free.

Other information

The hotel The Puteri Pacific Johor Bahru provides visitors with a free full breakfast.

All children: 0 - 2 years

Cot: FREE

Existing beds: FREE

One child: 3 - 16 years

Existing beds: FREE

Extra bed: MYR 70

Children above
16 years or adults:

Extra bed: MYR 70

There are no extra beds provided in a room.

Pets are not allowed.

English, Japanese, Chinese, Korean, Malay, Tamil

Number of floors:16

Number of rooms:424

Former name

The Puteri Pacific Hotel Johor Bahru

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Imperial Deluxe Double Room

Max:

2 persons

37 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Princess Deluxe Double Room

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

Check Prices

Executive Deluxe Double or Twin Room

Max:

2 persons

33 m²

Bed options:

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Johor Bahru900 m

Airports

Sultan Ismail (JHB) 29.6 km

Underground

Ang Mo Kio 14.1 km

Bus

Bus stop900 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast Spread

“The breakfast at The Puteri Pacific was truly a highlight of my stay. I enjoyed a vast array of options, including an omelette station, a variety of local dishes, pastries, and Asian favorites. The dining area was spacious and the staff were attentive, making it a perfect start to my day.” view full review

Spacious and Comfortable

“I stayed in the Princess Deluxe room, which was notably spacious and well-maintained. The room had a comfortable bed that made my nights restful, allowing me to recharge after a day of exploration. I truly appreciated the ample space that made my stay enjoyable.” view full review

Good Entertainment Options

“During my stay, I found the entertainment options quite satisfactory. The room was equipped with a TV that offered a decent selection of channels. It was nice to unwind by catching up on some shows after a long day out.” view full review

Well-Equipped Shower Area

“The bathroom in my room was well-equipped and spacious. I appreciated the large shower area which made for a refreshing experience. It was a great way to relax at the end of each day and the overall cleanliness added to the experience.” view full review

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Lift

Sports & Fitness

Exercise gym

Services

Laundry

Business

Business centre

Children

Children's pool

Spa & Leisure

Outdoor swimming pool

Room features

Mini-bar
Sitting area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Media

AM/FM alarm clock

Location

Jalan Abdullah Ibrahim, Johor Bahru, Malaysia, 80730

Map view

street view

Jalan Abdullah Ibrahim, Johor Bahru, Malaysia, 80730

City landmarks

Zoo

Johor Zoo

790 m

Wong Ah Fook Street

640 m

Library

Johor Bahru Chinese Heritage Museum

1.3 km

Jalan Tun Abdul Razak 1/1

Arulmigu Sri Rajakaliamman Glass Temple

2.0 km

Palace

Sultan Abu Bakar Royal Palace Museum

910 m

Mosque

Sultan Abu Bakar State Mosque

1.9 km

Mall

R&F Mall

790 m

Mount Belumut

750 m

107

Johor Grand Palace

930 m

Gallery

Johor Art Gallery

1.7 km

Holy Light Church

650 m

Church

Holy Light Presbyterian Church

640 m

Johor-Singapore Causeway

1.7 km

Jalan Wong Ah Fook

1.3 km

Library

Johor Public Library Corporation

1.3 km

Park

Zaharah Botanic Gardens

1.6 km

Nearby

Theme Park

Angry Birds Activity Park

450 m

Mall

Johor Bahru City Square

210 m

Synagogue

Johor Bahru Old Chinese temple

260 m

Shopping Area

Komtar JBCC

380 m

Event hall

Persada Johor International Convention Centre

50 m

Museum

Tan Hiok Nee heritage Street

570 m

Jalan Ungku Puan Bandar Johor Bahru

Arulmigu Rajamariamman Devasthanam

310 m

Public Building

State Secretariat Building

320 m

Market

Karat Market

520 m

2 Jalan Ayer Molek

Johor Tourist Information Centre

400 m

Gallery

Kwong Siew Heritage Gallery Johor Bahru

520 m

Gallery

Senso Art Gallery Cafe

580 m

Night club

Neverland JB

240 m

Church

Church Of The Immaculate Conception

540 m

Restaurants

Kai Xuan Chinese Restaurant

180 m

Jalan Abdullah The Putri Pacific Johor Bahru

Puteri Cafe Restaurant

180 m

Jalan Abdullah Gr. Fl. The Puteri Pacific JB Hotel

MacGregor's

260 m

No. 82C Jalan Trus #G-06

Big Bites Cafe

240 m

18 Jalan Ibrahim

Canton-i

240 m

Lot No. J3-05

Din Tai Fung at Johor Bahru City Square

230 m

Jalan Wong Ah Fook Lot J2-06

Faculty of Caffeine

270 m

106 Jalan Trus

Batavia Kitchen JB City Square

270 m

J2-16

Tony Roma's

350 m

Lot 203

Reviews and Ratings

Feedback from previous guests about their experience.

56%

liked the hotel and would stay again

5.6/10

Guest rating

Rooms

5.4

Location

8.2

Service

6.2

Dining

6.6

Helen

United Kingdom, January 2025

5.6/10

My experience at The Puteri Pacific Johor Bahru was quite mixed. while I appreciated the spacious room and the helpful staff, I faced significant issues with my booking and the room's condition. I was disappointed with the check-in process and cleanliness, which overshadowed the positive aspects.

Rooms

5.0

The room was spacious and clean, though it definitely felt outdated. I had stained bed sheets and some trouble with the bathroom's cleanliness, which impacted my overall comfort.

Service

5.0

The staff were friendly and offered a welcoming smile, but they struggled to manage the check-in process effectively. My booking mishap was not handled well, leaving me frustrated.

Location

8.0

The hotel's location was great. I found it easy to walk to nearby attractions like Kota Raya and City Square Mall, which was a huge plus during my stay.

Dining

7.0

I enjoyed the breakfast spread. it offered decent variety and was reasonably priced, especially compared to eating out. The nasi lemak sambal was a standout dish.

Facilities

5.0

While the facilities were adequate, they felt dated and in need of refurbishment. I think the hotel could benefit from some upgrades to enhance the guest experience.

Emily

United Kingdom, January 2025

5.6/10

I had a mixed experience at The Puteri Pacific Johor Bahru. While the location is fantastic and close to many attractions, the room facilities left much to be desired, which was disappointing. The staff, especially Sangethaa, provided really good service, but the overall maintenance of the hotel could use a significant upgrade.

Rooms

5.0

The room I initially received was on the 10th floor, but I was disappointed with the lack of working facilities. Air conditioning was weak, and I had issues with the water heater. After addressing my concerns, I was moved to the 13th floor, which was better, but the hot water still didn't work properly.

Service

8.0

The staff were generally polite and attentive. Sangethaa at the reception stood out with her excellent hospitality. She quickly resolved issues that senior staff could not. However, I felt that some staff members were unresponsive, which added to my frustration.

Location

9.0

The location was great, with easy access to major malls like City Square and many eateries nearby. I appreciated the convenience of being in the city center, making it easy to explore Johor Bahru.

Dining

6.0

Breakfast was decent but could have had more variety for the price. It averaged around RM38 per person, which is above average for a hotel buffet. I enjoyed the options available but felt a bit more creativity could elevate the dining experience.

Facilities

5.0

The hotel itself felt dated and in need of major renovations. The lift was hot, and the condition of some facilities appeared neglected, such as the faulty fridge and baby cot, which I certainly wouldn't recommend.

Samantha

United Kingdom, January 2025

5.6/10

My stay at The Puteri Pacific Johor Bahru was a mix of convenience and disappointment. The hotel’s location is fantastic for exploring the city, but the room I stayed in was in dire need of an update and had some issues. While the dining options were pleasant, they could use more variety to enhance the experience.

Rooms

5.0

The room was spacious enough but showed its age with outdated decor and some maintenance problems. The dim lighting and unpleasant odor from the towels weren't ideal.

Service

6.0

The staff was generally friendly and helpful, managing to upgrade my room without extra charges. However, there were moments of confusion during check-in, likely due to IT issues.

Location

8.0

The hotel is conveniently located just a short walk from shopping malls and several eateries. This made it easy for me to explore without the need for a car.

Dining

6.0

Dining at the hotel was comforting, with a decent variety available. Yet, additional choices would definitely enhance the experience.

Facilities

5.0

While the lobby was impressive, other facilities felt a bit neglected. The sky lounge was appealing, but it was closed during my visit, which was disappointing.

Ella

United Kingdom, January 2025

5.6/10

I had a mixed experience at The Puteri Pacific Johor Bahru. While the room was spacious and clean, I encountered some issues with connectivity and the staff's response to my concerns. The location was excellent, but the overall dining experience could use some improvement.

Rooms

7.0

I appreciated the spaciousness of my room, and it was clean. However, I noticed some of the furniture felt quite dated, and there was an unpleasant smell upon entering, possibly due to the smoking floor.

Service

6.0

The service had its ups and downs. While the morning staff were friendly, I faced some challenges in getting prompt assistance with a few issues in my room. The response time could have been better.

Location

8.0

The hotel’s location was ideal for exploring the city, with many shopping centers and dining options within walking distance. However, it was a bit of a hilly walk back at times.

Dining

7.0

The buffet breakfast had a decent variety and was more affordable than outside dining options. However, I felt that the overall dining experience could be enhanced in terms of food replenishment and taste.

Facilities

6.0

Facilities were satisfactory overall, though I felt there was room for improvements in terms of modern updates and maintenance. Wi-Fi issues were a significant drawback for me.

Ethan

United Kingdom, December 2024

6.4/10

My stay at The Puteri Pacific Johor Bahru had its highs and lows. While the staff were friendly and eager to assist, the room conditions left much to be desired. The location was a bonus, with easy access to various attractions.

Rooms

5.0

The room felt outdated and had a musty smell upon entry. Despite the spaciousness, the old furniture and issues like clogged sinks were disappointing. I even reported bed bugs, which was quite alarming.

Service

6.0

The staff did their best to rectify some issues, like finding alternatives after a check-in mix-up. However, I noted that they were not forthcoming with apologies for the inconveniences caused.

Location

8.0

The hotel is conveniently located, with easy access to food outlets and shopping malls like JBCC Komtar and City Square. I appreciated being close to the Bazaar Karat as well, adding to the experience.

Dining

7.0

Breakfast at the hotel was quite impressive with a wide variety of options available. The dining staff were particularly attentive, making it a highlight of my stay.

Facilities

5.0

The overall facilities felt dated and in need of maintenance, with dim lighting and leaking taps noted in my observations. However, Wi-Fi was free and worked well.